Ensure responsible gaming at supbaji
Play for fun, not for addiction. supbaji is committed to keeping your gaming experience safe and enjoyable — deposit limits, self-exclusion, and professional support are always here for you.
The importance of responsible gaming
Online betting is an exciting form of entertainment. But it is only enjoyable when you play consciously and in a controlled way. supbaji believes that every player has the right to play in a safe and secure environment. That is why we provide various tools and support for responsible gaming.
Gambling or betting is a leisure activity — it cannot be a source of income or a solution to financial problems. If you find yourself spending beyond your means on gaming, or struggling to stop, these may be signs of a problem. supbaji will always be here for you.
Our protection tools
Set Deposit Limits
You can set your own maximum weekly or monthly deposit limit. Once a limit is set, it takes effect immediately, and raising the limit requires a waiting period of at least 72 hours — protecting you from impulsive decisions.
Self-Exclusion
If you feel you need a break from gaming, you can exclude yourself for a chosen period at any time. This feature activates immediately, and access to the account is completely blocked during self-exclusion.
Session Time Limit
Turn on a session time limit to avoid playing for long stretches at a time. When the set time is up, the system will automatically log you out and suggest taking a short break before your next session.
Age Verification (21+)
supbaji is for individuals aged 21 or older only. Age is verified when an account is opened, and additional documents may be requested at any time. Accounts belonging to minors are closed immediately.
Loss Limit and Budget Control
Set your maximum loss limit for a given period in advance. When that limit is reached, the system will alert you and prevent further play, keeping your budget protected.
24/7 Support and Guidance
If you are having trouble controlling your gaming, our Bengali-speaking support team is ready to guide you through live chat 24 hours a day, 7 days a week. We do not judge — we help.
Signs of problematic gaming
If any of the following signs apply to you, stop playing immediately and contact supbaji support:
- Betting with money needed for daily expenses
- Repeatedly betting to recover losses ("chasing losses")
- Hiding your gaming from family or friends
- Feeling unable to stop playing even when you want to
- Taking loans or breaking savings to fund betting
- Neglecting work, studies, or family responsibilities
- Feeling restless or irritable when unable to play
Following these habits keeps gaming safe and enjoyable:
- Set a budget in advance and do not go beyond it
- Avoid gaming when you are tired or under stress
- Think of gaming as entertainment — not as a source of income
- Take regular breaks and spend time on other activities
- Keep your deposit limit and session timer active
- Talk openly with your family
- If something feels wrong, seek help immediately
How to activate protection tools
Log in to your account
Go to the supbaji Login page and sign in with your username and password. Only accounts verified with bKash or Nagad on mobile can use the protection tools.
Open Profile Settings
Click your profile icon at the top right and select the "Responsible Gaming" option.
Set your preferred protection
Choose whichever you need — deposit limit, loss limit, session time, or self-exclusion — and enter the specific value or duration.
Confirm and save
Once you confirm the settings, they take effect immediately. To raise a deposit limit or lift a self-exclusion, you must wait through the designated cooling-off period.
Contact support for help
If you cannot change the settings yourself or need urgent assistance, speak with our Bengali-speaking support team via 24/7 live chat.
Financial limit guidelines
The following financial limits apply to all payment methods on supbaji. Keep these in mind when planning your budget:
| Item | Amount | Payment Methods |
|---|---|---|
| Minimum Deposit | ৳500 | bKash, Nagad, Rocket |
| Minimum Withdrawal | ৳500 | bKash, Nagad, Rocket |
| Standard Withdrawal Time | 30 minutes to 3 hours | All methods |
| Weekly Deposit Limit (Custom) | Set by you | in Account Settings |
| Loss Limit (Custom) | Set by you | in Account Settings |
Minor protection policy
supbaji firmly believes that keeping children and teenagers away from online betting is our ethical and social responsibility. Toward this goal, we have taken the following steps:
- Proof of age documents are verified at the time of account registration
- Suspicious accounts may be asked for documents for verification at any time
- Using parental control software on shared computers and mobile devices is recommended
- If a minor is identified, the account is closed immediately and the balance is returned
- Parents or guardians who have concerns can report to [email protected]
Use a password lock on your device and keep your login details private so that minor members of your family cannot access this platform.
Contact us for help
Live Chat Support
Our Bengali-speaking support team is available via live chat 7 days a week, 24 hours a day. Get immediate help with any gaming-related concern or issue. All conversations are completely confidential.
⏰ Hours: Around the clock (BST, UTC+6)
Email Support
If you prefer to write in detail, contact us by email. We respond to responsible gaming matters on a priority basis.
Frequently Asked Questions
Enjoy safely,
play responsibly
Enjoy your favourite games at supbaji — in a secure environment, on your own terms.